Operate efficiently, save time and streamline customer support.
Introducing HomeCare
An app to mutually benefit both homeowners and homebuilders, HomeCare simplifies the process of resolving house snags. By creating one shared space that congregates all problems or queries relating to a property, HomeCare delegates issues promptly and to the right person in order to more rapidly and effectively fix snags.
Anyone with experience in liaising over property logistics and maintenance, knows how longwinded a process it can become. HomeCare eliminates these delays by providing an efficient space to log and respond to snags, delegating directly, mitigating misinformation and preventing unnecessary correspondence.
Book a demoHow does it work?
- A homeowner identifies a snag at their property
- They log the issue in the HomeCare app
- Admin of the relevant company are notified of the snag via the web portal
- Arrangements are made for the issue to be resolved
- The homeowner is notified when the snag is fixed
Benefits
What type of customer are you?
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Alleviate the workload of your Customer Relations Team by reducing phone calls and site visits
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Reduce travel costs incurred by frequent site visits
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Capture a full audit trail of all your communications through the Admin Portal
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Availability of real-time access to all information in one place
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Co-ordinate maintenance jobs with ease
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Easily notify clients when snags are fixed
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A considerable reduction in paperwork will improve environmental credentials
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Smart categorisation of issues and their department will inform you of how many related issues exist within one development
Book a demo today!
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hello@homecare-app.com | +44 (0)1224 642186
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